harperjanssen is taking a short break
Reviews
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Anonymous on Aug 3, 2013
1 out of 5 starsSeller is a thief! I am disgusted! Ordered my y item June 11, seller promised shipment , and then no communication after my repeated attempts to contact her I had to open a case. She purposely puts in a 7 week delivery maximum so that you will be past the time limit to receive a Paypal refund. To this day I have NO item, NO Refund and STILL No Communication from this seller. Etsy needs to remove this seller as she has repeated this behavior several times.
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Anonymous on Jan 7, 2013
1 out of 5 starsI ordered and paid 1 month ago and have yet to receive. Seller is poor communicator & I would not do business again with her. Ridiculous but I feel like she is holding these sweet little beanbag bookends ransom. When a customer pays, you are supposed to deliver!
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Anonymous on Jan 7, 2013
1 out of 5 starsI purchased this almost 2 months ago and it still hasn't been shipped to me. I've reached out several times to inquire on the status but haven't heard anything back in weeks. She was originally holding onto the item in case I wanted to add onto the order. As I stated, I've reached out several times recently to ask that the item be shipped but I haven't heard anything back. Very disappointed and wondering how to finally get my items or a credit.
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Anonymous on Oct 15, 2012
1 out of 5 starsOrdered this item August 11th just got it today October 16th. Very poor customer service. Ship date was not what was posted. Seller would not respond to requests for shipping information to track. Had to file complaint to get resolution. Item fair craftsmanship considering the ridiculous waiting period. Would not take a chance on doing business with this seller again.
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Anonymous on May 10, 2012
3 out of 5 starsI'm giving "neutral" feedback because it wasn't exactly as pictured - the chain & clasp I received were different (I actually like the chain I got better better but the clasp is not as nice.. kind of a pain to put on). The pendent is just as pictured. Overall I really like my necklace - but I do generally prefer to receive what is pictured. nShipped quickly. Thanks!